All hair care is made to order from August 20, 2024 to June 1, 2025 | We’ve temporarily paused all Amazon and DoorDash orders | Free Shipping On Orders $75+
Orders are processed and shipped within 1-3 business days via U.S.P.S. Priority Mail or First-Class Package Service | MON-FRI | Between 9AM EST - 2PM EST. Tracking information is provided via email once your order has shipped.
**Saturday orders are shipped on the following business day (MON/TUES)**
Once your order has shipped, you will receive an email including your tracking number. You can click on the tracking number within the email and follow the on screen prompts to track your order, but be sure to only use U.S.P.S tools. Whether it be the U.S.P.S Mobile app (Apple Users | Android Users), online by visiting www.usps.com/tracking, text (click link for instructions), or contact U.S.P.S. using other ways if necessary. We’re also here to help if you need assistance using U.S.P.S. tracking tools.
Delivery Policy
Orders are delivered within 1-3 business days of shipment via U.S.P.S Priority Mail or First-Class Package Service for USA residents only.
International orders are delivered within 6-10 business days of shipment via First-Class Package International Service for Canada residents only.
Visit U.S.P.S. page for how to reschedule your delivery or Undelivered/Returned package.
Returns Policy
Due to health and safety measures, all hair care products are final sale. Should you have any order questions or concerns — Please contact us as soon as possible, we’re more than happy to help.